Privacy Policy
ADT Co., Ltd. (hereinafter referred to as “our company”), in accordance with the Act on the Protection of Personal Information and our company’s Basic Policy on Personal Information Protection, handles and strives to protect personal information that you may provide to us as follows.
1. Purpose of Use of Information We Collect from You
When you use our products or services, we may collect personal information such as your name, age, date of birth, telephone number, email address, address, place of employment, or identification. This information is necessary for us to provide the desired products or services, and we may also collect other information for the same purpose. In either case, with the exception of the minimum necessary information, you have the option to provide your personal information to us, and we ask that you make your own decision as to whether or not to provide it. In addition, we may use your personal information to conduct market analysis to develop better travel products in the future, to provide you with information about products and services from our company and our partner companies, or to request your opinions and feedback after your trip. We take photos to record your enjoyable trip. These photos may be used on our website, etc. We appreciate your understanding. If you have any concerns about publishing your photos in magazines or online, please notify us in advance.
Please note that depending on the personal information you choose not to provide, you may not be able to use our products or services.
2. Management of Stored Information
We take appropriate security measures, within reasonable limits, to prevent unauthorized access, loss, destruction, alteration, leakage, etc. of stored personal information. We will take appropriate measures to prevent unauthorized access. Furthermore, we will not change the content of personal information we have received without your consent. This also applies when we outsource the processing of information we have received from you.
3. When We Disclose Information We HaveReceived to a Third Party
When we determine it is necessary to provide products or services to you, we will disclose your personal information, such as your name, age, date of birth, telephone number, email address, address, place of employment, or identification, to companies (such as airlines and local travel agencies, which are our subcontractors) that have entered into a confidentiality agreement with us. However, as a general rule, we will not disclose personal information we have received from you to a third party, except in the following cases. In the following exceptional cases, if we disclose personal information, it will be done under the responsibility of our Personal Information Protection Officer.
a. When the customer himself/herself has consented to the disclosure of his/her personal information In the event of a breach of these Terms of Use, we will notify you of the following:
b. When disclosure is required by law
c. When necessary to protect the life, health, property, or other interests of the individual or the public
d. When disclosure is made in a form that does not allow for the identification of the individual, such as statistical data
4. Inquiries Regarding Stored Information
If you request to inquire about, correct, or suspend the use of your personal information, we will verify your identity, respond to your request within a reasonable period, and notify you of the results. Please note that if we change or delete your personal information as requested, you may not be able to use our products or services.
5. Contact Information
ADT Co., Ltd. Customer Service: info@akiba.tours
*Inquiries received outside of business hours will be processed on the next business day. Responses may take some time.
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